Returns & Exchanges

At Nicopods, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Please ensure products are in their original condition to qualify for a full refund to your original payment method.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all designer tags and labels are still attached to the garments.

3

Ship the Items

Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing